Forex trading hours australia

The FXCM forex trading desk is available to live account holders.

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Clients can place and manage orders over the phone with the trading desk when necessary. Trading opens between 9: FXCM can help you resolve specific trade-related issues. To ensure that orders are placed in a timely manner, we encourage all clients who contact the trading desk to follow our phone trading etiquette.

Please read the following example to ensure that you understand proper etiquette. To place a trade or an order via the phone: When calling the trading desk, the trader should specify at the outset the type of account they are trading with. With the No Dealing Desk platform, our staff acts as an agent to place the trade on your behalf and not as a dealer quoting a price.

Therefore, after you express the order request, our staff will inform you as to the status of the order and confirm the price of the order.

If you believe that a trade was executed incorrectly, please contact the Sales and Client Services Support Desk immediately. The Trading Desk cannot assist you with these issues. Make sure that you have on hand all information pertaining to the trade including: The trade will be audited, and, when necessary, an adjustment will be made in a timely manner. FXCM utilises state-of-the-art encryption, authentication protocols, and one of the best firewall protections to ensure that every transaction and client record is completely authenticated and secure.

FXCM employs backup systems and contingency plans to minimise the possibility of system failures. If there is a problem with our server, all open trades, stop orders, and trading histories are saved on our backup files. All orders are GTC by default. Our service includes products that are traded on margin and carry a risk of losses in excess of your deposited funds. The products may not be suitable for all investors.

Please ensure that you fully understand the risks involved. High Risk Investment Warning: Limited "FXCM AU" or "FXCM Australia" you should carefully consider your objectives, financial situation, needs, and level of experience. By trading, you could sustain a loss in excess of your deposited funds. FXCM provides general advice that does not take into account your objectives, financial situation or needs.

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The content of this website must not be construed as personal advice. FXCM recommends you seek advice from a separate financial advisor. For any questions or to obtain a copy of any documents, contact FXCM at support fxcm.

FXCM AU is regulated by ASIC [AFSL ]. Limited "FXCM AU" or "FXCM Australia" is an operating subsidiary within the FXCM group of companies collectively, the "FXCM Group".

All references on this site to "FXCM" refer to the FXCM Group. Update your browser now to view this website correctly. Update my browser now or visit this page on your mobile phone or tablet. Log In What would you like to do? Trade Forex Online Access Trading Tools Deposit Funds Manage Account TS web FXCM Plus Deposit Info MyFXCM.

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Trading Desk Phone Trading. Question About a Specific Trade? When Is It Appropriate To Call The Trading Desk? All FXCM clients are encouraged to call the trading desk under the following conditions: Phone Trading Etiquette To ensure that orders are placed in a timely manner, we encourage all clients who contact the trading desk to follow our phone trading etiquette. Trading Desk Etiquette To place a trade or an order via the phone: Etiquette Example Trading Desk: May I have your account number, please?

My account number is May I have your login ID, please?

My login ID is May I have the answer to your security question, please? The answer to my security question is Mulberry Street. May I have the name on this account, please?

Trade Execution What If My Trade Was Executed Incorrectly? SALES AND CLIENT SERVICES SUPPORT DESK: Security FXCM utilises state-of-the-art encryption, authentication protocols, and one of the best firewall protections to ensure that every transaction and client record is completely authenticated and secure.

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